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Currently you can make your purchase from all over the world. Check the list of delivery countries.
AvelinasOnline.com's browsing languages are: English and Spanish.
Yes, all our products are photographed, you will always buy exactly the product that our model is wearing.
Yes, for sure. Simply by accessing "Newsletter" you will receive information about the latest news, lookbooks and events of Avelinas.
Yes, in our Newsletter there is a direct link through which you can unsubscribe.
If you have forgotten your password, you can recover it in the Sign-in section. You will receive an email with your new password.
Once your order is placed, you will receive a confirmation email. If you do not receive it, please contact our customer service department. Sending an email to firstname.lastname@example.org
Yes, you can view the updated status of your order in real time. To do this, go to the "tracking number" section and enter the tracking number of your order.
Yes. From the shopping cart you can remove items that you do not want as long as you have not processed the order.
Yes. You can cancel your order, as long as the state of it allows it. To do this, go to the "orders placed" section of your account. If you are not registered, go to the "Order Information" link in the confirmation email and click cancel.
We sell reused items that we try to photograph at the highest resolution for you to appreciate the details, so we try to minimize returns for defects in appearance. In any case, always contact our customer service department.
If you accidentally receive an item that you have not ordered, please contact our Customer Service Department and we will collect and return it.